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SwidenOnline Returns & Warranties


Within 30 days of receipt of your order, you may return:

Any item in its original condition that either did not fit or was a core return. The item cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors.

Product returns that are returned for credit will be subject to a restocking fee. Special-order products are not returnable. 

Returns will not be accepted for any of the following reasons:

  • Special ordered product
  • Manufacturers original packaging is missing, incomplete, damaged or defaced
  • Opened prerecorded media, movies, music, software, etc
  • Opened expendable items batteries, discs, tapes, etc
  • Missing or damaged: accessories, warranty cards, manuals, etc
  • Product is not in acceptable condition for resale (scratched, damage, etc.)
  • Electrical parts are not returnable if plugged in or unsealed for any reason
  • Any equipment, or part of packaged item that may require contact with a human orifice, such as headphones, microphones, etc
  • XM Radio Receivers that have been activated are ineligible for resale and will not be eligible for return or refund
  • No Returns will be accepted without a return authorization number.

Original order shipping charges are non-refundable.

No Returns will be accepted without a return authorization (RA#) number.